Legal notice: The website https://apartamentoslacasablanca.es/ and all its material belongs to the company Katalymabeds S.L., located at: C/ Conde de Ibarra 2, 41004 – Seville.
Contact phone: +34 683 12 05 81
NIF: B10600252
OBJECT
The Society of Katalymabeds S.L., (hereinafter the provider), responsible for the website https://apartamentoslacasablanca.es/, makes this document available to users in order to comply with the obligations set forth in Law 34/2002 on Information Society Services and Electronic Commerce (LSSI-CE), as well as to inform all users of the website about the terms of use.
Every person who accesses this website takes on the role of user, committing to the strict observance and compliance with the provisions included here, as well as any other legal provisions that may apply.
The provider reserves the right to modify any type of information that may appear on the website, without the obligation to give prior notice or inform users of such obligations, understanding that publishing on the provider’s website is sufficient.
RESPONSIBILITY
The provider disclaims any type of responsibility arising from the information published on its website, provided that this information has been manipulated or entered by a third party unrelated to it.
From this website, it is possible to be redirected to content from third-party sites. Since the provider cannot always control the content introduced by third parties on its site, it assumes no responsibility for such content. In any case, the provider states that it will proceed to the immediate removal of any content that may violate national or international legislation, morality, or public order, proceeding to the immediate removal of the redirection to said website and notifying the competent authorities of the content in question.
The provider is not responsible for the information and content stored, including but not limited to, forums, chats, blog generators, comments, social networks or any other medium that allows third parties to publish content independently on the provider’s website. However, in compliance with the provisions of articles 11 and 16 of the LSSI-CE, the provider makes itself available to all users, authorities, and security forces, actively collaborating in the removal or, if necessary, blocking of all content that may affect or violate national or international legislation, third-party rights, or morality and public order. If the user considers that there is any content on the website that may be subject to this classification, they are requested to notify the website administrator immediately.
PROPIEDAD INTELECTUAL E INDUSTRIAL
The website, including but not limited to its programming, editing, compilation, and other necessary elements for its operation, the designs, logos, text and/or graphics are the property of the provider or, where applicable, has a license or express authorization from the authors.
Regardless of the purpose for which they were intended, total or partial reproduction, use, exploitation, distribution, and commercialization, require prior written authorization from the provider in all cases. Any use not previously authorized by the provider will be considered a serious breach of the intellectual or industrial property rights of the author.
The provider acknowledges the corresponding industrial and intellectual property rights in favor of its holders, and the mere mention or appearance on the website does not imply the existence of rights or any responsibility of the provider over them, nor does it imply support, sponsorship, or endorsement by the provider.
APPLICABLE LAW AND JURISDICTION
This website is subject to Spanish legislation and in the event of litigation or controversy arising from the use of this website, both parties submit to the jurisdiction of the courts of the city of Seville (Spain). This clause for express submission to the courts of the city of Seville shall not be applicable in cases of litigation with users of the website who, according to current legislation, hold the status of consumers, in which case both parties will be subject to the jurisdiction of the Courts and Tribunals of the consumer’s residence. Likewise, in these cases, the provider and the user may submit their disputes to the arbitration provided for in arbitration legislation and consumer protection laws, and to the extrajudicial conflict resolution procedures established through codes of conduct or other self-regulation instruments.
In case you do not agree with the contracted services and are a client from the European Union, except for Spain, you can go to the following link to file the appropriate complaint: http://ec.europa.eu/consumers/odr/
TERMS AND CONDITIONS
Identity of the parties:
On the one hand, the provider of the goods or services contracted by the user, Katalymabeds S.L., located at C/ Conde de Ibarra 2, 41004 – Seville, and with tax identification number B10600252, has a customer service phone number +34 683120581 and contact email. info@apartamentoslacasablanca.es
and on the other,
Every user who accesses the website https://apartamentoslacasablanca.es/
And by contracting the services offered by Katalymabeds S.L. (hereinafter, the services or the service), you agree to submit to these current general conditions. The user must have carefully read these conditions before contracting the services.
General information:
https://apartamentoslacasablanca.es/ It is a platform that is responsible for organizing and managing hotel accommodation bookings to offer the user an alternative for spending their free time.
The following is the contractual document that will govern the hiring of services for them through the website owned by Katalymabeds S.L.
The acceptance of this document implies that the user:
- He has read, understands, and comprehends what is stated here.
- What is a person with sufficient capacity to act to hire the services listed on the website.
- That assumes all the obligations set forth herein.
These terms and conditions will have an indefinite period of validity and will apply to all reservations made through the website. https://apartamentoslacasablanca.es/
The provider reserves the right to unilaterally modify these conditions, without affecting the promotions, if applicable, that were previously reserved before the modification.
The reservations will be valid exclusively for those users who have fully accepted the general and specific terms and conditions of sale; without this acceptance, it will not be possible to formalize the reservation process.
The specific terms of sale vary depending on each of the reservation services.
It is necessary for the user to carefully read the specific terms of the selected service before proceeding with the purchase of the service. The specific conditions will be found in the respective accommodations, prevailing over the general booking conditions. The purchasing process will be conducted in both Spanish and English.
Prices:
The prices of the products offered on the website will be expressed in Euro (€). The prices indicated next to each product include VAT and will be visible from the beginning of the reservation, with these taxes itemized in the final summary before proceeding to payment. In the event of any offer, discount, or promotion, it will be reflected on this website and you will be able to opt for it. Our company reserves the right to make modifications that it deems appropriate at any time and without prior notice, with updates potentially occurring daily. Once the reservation is made, the prices will be maintained.
Sometimes, on our website there is a cheaper rate for a specific service, product, or stay. However, these rates may come with restrictions and special conditions, for example, related to cancellation and refund. Carefully review the data and conditions of the respective reservation, service, or product to know the conditions before making the reservation.
Obvious errors (including typographical errors) due to technical or human mistakes are not binding when the price stipulated by the reservation is manifestly ridiculous; the reservation will be invalid, rendering the contract void, and we will refund the amount paid for it or offer you the option to maintain it by paying the difference. We kindly ask that if you detect that your reservation suffers from this contractual defect, you contact us to resolve this issue. For any information, the user can contact through the customer service phone +34 683120581 or the contact email. info@apartamentoslacasablanca.es.
All payments made to the provider involve the issuance of an invoice in the name of the registered user or the business name that they provided at the time of making the reservation.
Object of the contract:
The purpose of this document is to regulate the contractual relationship regarding the requested reservation and to carry out an offer of personalized services originated between the provider and the user at the moment the user accepts the corresponding box during the online process. The contractual relationship for proceeding with the requested reservation entails the delivery, in exchange for a determined price publicly displayed through the website, of a specific product or service.
Reservation procedure / how to buy:
Anyone with internet access can make the reservation or purchase.
The steps of the purchasing procedure are visible throughout the entire purchasing process. The procedure for booking through the website is as follows:
a) First of all, on the main page, select the stay dates, the number of guests, and then the different options of available properties will appear, allowing you to choose the rate and package that best suits your needs.
b) Once the number of packages you wish to book is selected, the final price is displayed. (In some cases, you may opt for extra services which will have an additional cost, which you can observe alongside the booking price).
By clicking on the ‘book’ button, a form will appear for inserting both personal data related to the booking, as well as the credit card used as a guarantee for the booking. There will be a blank space to make any observations you deem appropriate. Once completed, you must read and accept the privacy policy and the general and specific terms and conditions of the booking (included in each accommodation).
Please carefully review the reservation or service data you choose to understand the specific conditions before making the reservation.
d) Verification of the reservation data by clicking on the ‘confirm reservation’ button. By clicking it, the reservation will be formalized.
f) You will receive a confirmation email of the reservation with its details. This document serves as confirmation that the reservation has been made successfully and serves as proof for any type of complaint. If you do not receive this email, please check your ‘junk’ or ‘spam’ folder, as it may have been detected as spam. If it is not found in that folder, please let us know as soon as possible so we can resolve the issue.
h) Once you receive this and provided we confirm that all the data is correct, we will proceed to process your reservation.
i) After the reservation has been formalized, the customer is requested to review its content in order to identify possible material errors in the data entry; to proceed with its correction, they can call our customer service number +34 683120581 or contact us via email. info@apartamentoslacasablanca.es communicating the identifying details of the reservation.
If for any reason the reservation cannot be made effective, the amount paid will be refunded directly using the same payment method used by the customer.
The provider assumes no responsibility when the reservation is not made due to the data provided by the user being false, inaccurate, or incomplete.
Notwithstanding the above, we will take the measures required of a diligent merchant to ensure that the reservation can be made at the agreed time.
In providing our service, although we try to make our service as accurate as possible, we cannot verify or guarantee that all information is accurate, complete, or correct. We are also not responsible for errors (such as manifest and typographical errors), interruptions (due to outages (temporary and/or partial) of the server or repairs, updates, and maintenance of our platform for other reasons).
Once the reservation is made, if a modification is required, the user must contact customer service at +34 683120581 or at the contact email. info@apartamentoslacasablanca.es
Depending on the type of modification made, it may involve an extra cost.
Damages in accommodations. Duties of users.
If you are considered responsible for damages in a lodging or for any personal or material goods present in a lodging, we will charge you through the payment method used to make the reservation.
Before proceeding to make the reservation and during your stay, you must take into account the following considerations:
- Observe the safety, coexistence, and hygiene rules set by the management for the proper use of the facility.
- Respect the rules of use or internal regime of tourist establishments, as well as comply with the prescriptions and specific rules of the places being visited and the tourist activities.
- Respect the establishment, the equipment, and its facilities. Pay the amount for the contracted services at the time of presenting the bill at the same establishment or under the agreed conditions. In no case does filing a complaint exempt one from the obligation to pay.
- Respect the cultural and environmental surroundings
- Observe the usual norms of social coexistence and respect for people, institutions, and customs of the places.
- Respect the dignity of the people who work in the tourism activity.
FORM OF PAYMENT
a) Payment/reservation with credit/debit card: You can conveniently pay with your credit card or reserve the service where we will use your card as a reservation guarantee. (It depends on the type of fare selected and the other conditions of the reservation).
